HERO PRIME Program

Deskhero would like to help loyal customers with these ever increasing prices by creating our own PRIME Membership program!

1) Free Shipping On Everything!

• No Order Minimum!
• Enjoy Free Standard Shipping on all* your orders! Want to get a deskmat? A mouse? Maybe just an Artisan Key? No problem - order and have it shipped to your door for free!
• Available throughout Canada and the United States!
• As low as $13.99/mo
  *Some exceptions may apply where Full Shipping Coverage and Signature Required is mandatory.
  
  

2) Get Early Access to our newest products

• The Early Access window will be a 24 to 48 hours before the general public will have a chance to buy them.
• Any highly sought after Extras will all be available under the Early Access Program first.
• Check out our VIP Room for available products.
  
  

3) Get Entered to Win Monthly Giveaways

• We will be doing a Giveaway of popular products every month and only PRIME Members will be eligible to join!
• Check out our VIP Room for giveaway options.
  
  

4) Exclusive Discount on Select Products

• Members will get exclusive limited time discounts on New Arrivals or In-stock items ranging from an Extra 5%-20% Off.
• Check out our VIP Room for any exclusive Member Discounts.
  
  

5) Special Discord Roles

• Prime and Prime Plus members will receive the PRIME VIP designation. Prime Ultra Members will enjoy the highest rank on our discord server (outside of Owner and Mods of course) - ULTRA VIP. Just email us with your Discord ID and we will reach out to you and set you up right away!
  
  

6) Get Full Insurance Coverage On Every Order! (Only on PRIME+)

• Want to add total coverage on your purchases over $100 but don't want to increase the bottom line? PRIME+ got you covered! No matter the amount, your shipment will be covered for the full amount.
  
• Only for PRIME+ Theft via Porch Pirates is now also covered! We will require signature required on all packages sent to PRIME+ customers. 
• As low as $16.99/mo
  
  

7) Automatically get an EXTRA 5% OFF** on every order (Only on PRIME Ultra)

• All order gets an additional 5% OFF! 
  
• Stacks with already on sale items!
• As low as $19.99/mo
  **5% discount cannot be combined with loyalty point discounts
  
  

Discounts and Free Shipping will work automatically. Just proceed to the cart and checkout and the updated amounts will be reflected correctly!

Memberships are subscription based and require recurring payment. Deskhero reserves the right to immediately cancel a membership, at any time without prior notice as a result of any misuse of said membership. *Deskhero gift cards cannot be used as a form of payment for memberships. Orders made by the same customer to the same shipping address may be combined in the same shipment as we see fit.

Cancellation: Any membership cancellations must be made through your Membership Portal (not just through your Deskhero Account). Cancelling through your Deskhero account will not be recognized/applied and recurring membership costs will continue. All monthly memberships require a minimum of 30 days prior to the next billing date to assure cancellation of automatic payments. Cancellation requests submitted within the 30 day billing cycle will result in a final payment drawn from your account on your established auto draft date. No partial refunds will be made and no refunds will be issued retroactively for any cancellation requests. There will be no refund issued once a payment has been charged to your credit card. If you choose to cancel your membership at any time and return at a later date you will be subject to any rate increases at the time of enrollment.