Shipping Protection

Since Route is not clear when it comes to supporting pre-orders/group buys, we're allowing customers to add Additional Shipping Insurance to their order. 

For any issues we must wait until the conclusion of any investigations done by the shipping carrier.  If they deem that the product was lost or damaged on the fault of their own, then we will cover you for the amount purchased. 

This does NOT include porch pirates/stolen products from your property after it has been delivered however. 

Consider adding Signature Required on Delivery as this will help prevent stolen packages. Please be mindful of your deliveries from Deskhero.ca